Returns & Refunds

Last updated 2026

Food items

For health and safety reasons, we're not able to accept physical returns on food items once they've shipped - this is standard practice for perishable/consumable goods, not specific to any one order.

Damaged, incorrect, or arrived-spoiled items

If your order arrives damaged, incorrect, or in poor condition, contact michellewoosley1@gmail.com within 7 days of delivery with a photo. We'll send a replacement (if available) or a full refund, including original shipping - no need to send anything back.

Changed your mind?

Since items are food and made to order, we can't accept "changed my mind" cancellations once an order has started being prepared. Email michellewoosley1@gmail.com as soon as possible if you need to cancel and we'll do what we can before that point.

Refund timing

Approved refunds are issued back to your original payment method through Square, typically within 5-10 business days depending on your bank.

Contact

For anything return-related, email michellewoosley1@gmail.com and we'll sort it out.